Reference

Read These Terms Before You Start

These terms set out the rules that apply to your bumi10 account — how you open it, how you fund it through DANA, OVO or GoPay, and what we both agree to when you use the platform.

Applies to all account activityCovers DANA, OVO, GoPay depositsGoverns withdrawals and verificationSubject to local law eligibilityUpdated terms take effect on notice

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REACH US DIRECTLY

Contact Us About Any Term or Account Query

If any part of these terms is unclear, or if you need to raise a query about your account, a pending withdrawal or wallet verification, reach us through one of the channels below. We handle term-related queries alongside standard account support.

What These Terms Cover and Why They Matter

bumi10 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using a bumi10 account you agree to these terms in full. They cover account registration, wallet funding through DANA, OVO and GoPay, withdrawal requests and how disputes are handled. You must provide accurate details when you register — your name, contact and wallet

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information must match the account you use for deposits. If we detect a mismatch between your OVO or GoPay wallet name and your registered account name, we may hold a withdrawal until the verification step is completed. We reserve the right to suspend any account where
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the information provided is found to be inaccurate or where activity appears inconsistent with these terms. These terms also apply to any promotional credits or rewards attached to your account. Where a specific promotion carries its own conditions, those conditions sit alongside these terms. Players in
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Bekasi and across Indonesia can reach our support channel for any term-related query. Availability of any service described here depends on local law and is permitted only in eligible regions. We may update these terms from time to time, and we will notify you through the
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contact address on your account before changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE ACCOUNTS

Our Commitments Under These Terms

These terms exist to protect both sides. We spell out what we collect, how we use it and what steps you can take if something goes wrong. Every commitment below is backed by a real process inside your account.

Account Data Handling

We collect only what we need to run your account — your name, contact details and wallet identifiers like your DANA or GoPay number. We do not sell this to third parties.

Withdrawal Verification

Before a withdrawal is released, we confirm the destination wallet matches your registered account. This step protects you from misdirected funds, especially on OVO and DANA transfers.

Account Security Practices

Your account is protected by login credentials and OTP confirmation for sensitive actions. If you suspect unauthorised access, contact us immediately through live chat so we can lock the account fast.

How to Request a Terms Change

You cannot alter these terms unilaterally, but you can raise a formal query or dispute through the account help section. We review and respond in writing to all formal requests.

Answers to Common Terms Questions

These questions come up regularly when account holders review the terms. If your question is not listed here, the live chat channel or email support can give you a direct answer tied to your specific account situation.

Yes. These terms cover all funding methods on the platform, including DANA, OVO and GoPay. The wallet you use for deposits must be registered in your own name to match account records.

We will place a hold on any withdrawal until the mismatch is resolved. Contact support with your account details and wallet confirmation so we can verify and release the transaction promptly.

We can update terms when needed. We will notify you via the contact address on your account before changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Log in, go to the account help section and submit a written dispute. You can also email us with your account reference. We review all formal disputes and respond in writing with our decision.

Yes. Where a promotion or reward carries specific conditions, those sit alongside these general terms. Both sets of terms apply at the same time, and the more specific promotion conditions take precedence where they conflict.

Account access and service availability depend on local law and apply only in eligible regions. If you have a question about eligibility in your area, contact support directly for clarification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Accountbumi10 Login InfoBumi10 Banking InfoBumi10 Glossary

Read These Terms Before You Start

Contact Us About Any Term or Account Query

Our Commitments Under These Terms

Account Data Handling

Withdrawal Verification

Account Security Practices

How to Request a Terms Change

Answers to Common Terms Questions

01 Do these terms apply to all deposit methods including DANA and OVO?

02 What happens if my wallet name does not match my account name?

03 Can bumi10 change these terms at any time?

04 How do I formally dispute a term or a decision made under these terms?

05 Are there separate terms for promotions attached to my account?

06 Is my account and its terms valid across all regions in Indonesia?

Terms & Conditions

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